Privacy Policy

This policy explains how information submitted through the Musco website may be used. The site supports communication about lighting projects, including outdoor area lighting, sports lighting, controls integration, retrofit planning, and specification support. We use inquiry details to understand requests, respond appropriately, and improve communication with project teams.

Information we collect

When you submit a form, we may collect your name, email address, phone number, company, project notes, and any other details you choose to provide. Website systems may also collect basic technical information such as browser type, general location signals, page interactions, and device information for security, analytics, and operational improvement.

How information is used

Submitted information may be used to answer your request, prepare project discussions, route questions to sales or technical support, review application needs, and maintain records of communication. For example, if you ask about sports lighting design, we may use your site notes to discuss photometric planning, pole constraints, controls, or retrofit timing.

Sharing and retention

Information may be shared with internal staff, representatives, or service providers who help respond to your request or operate the website. We do not intend to sell personal information submitted through project forms. Information may be retained for a reasonable period to support follow-up, compliance, business records, and service improvement.

Your choices

You may contact us to request updates, corrections, or deletion of information where applicable. Some records may need to be retained for legal, security, or legitimate business reasons. You may also choose not to provide optional project details, although limited information may make the first response less specific.

Security

We use reasonable safeguards to protect submitted information, but no website or online transmission can be guaranteed completely secure. Please avoid submitting highly sensitive information through general inquiry forms. For confidential project details, request an appropriate communication channel through the contact page.